Refunds and returns
Returns & Refunds – Let’s Keep It Real
We’re not Amazon, and your mug wasn’t chilling in a warehouse for six months. Every item at Chart It Later is made to order — just for you. That means we don’t do returns or exchanges for:
- Picking the wrong size (double check that chart, babe 👕)
- Changing your mind (we totally get it, but we can’t take it back)
- Shipping delays (once it’s out of our hands, it’s up to the delivery gods)
🚨 But If We Messed Up…
If your order arrives:
- 💥 Damaged
- 🖨️ Misprinted
- 🤷 Not what you ordered
Then we’ve got you covered.
📸 What We Need from You:
Email us at hello@owlverde.com within 14 days of delivery with:
- A photo of the issue
- Your order number
- A short message (kindness appreciated, sass optional)
We’ll respond within 1–2 business days and offer a replacement or refund if it qualifies. We’re a small biz, not bots — so we appreciate your understanding.
💌 Need Help?
Need something? Yell into the void (or just message us — we actually check). — we’re real humans, powered by coffee and creativity.
We’ve got your back (and your mug, tee, or hoodie too)